Important coronavirus announcement

Posted: 17th March, 2020

Over the course of the past few weeks, we've been preparing for the increasingly inevitable point at which we close our offices and operate from home.

Following the government’s advice yesterday that employees should work from home where possible, we've decided to reduce our office staffing to a tiny skeleton number with everyone else operating from home until further notice. Where required, we'll provide training and client account management service online. We'll transition to this operational model during the course of today, Tuesday 17th March 2020.

Our objective is to keep as close to a ‘business-as-usual’ model as possible by continuing to process your payroll to agreed SLAs. We're in contact with HMRC with regard to processing SSP in light of last week’s budget and await direction. In the meantime, please report any coronavirus-related sickness or self-isolation to us as usual and we'll make the necessary sick pay enhancements.

For clients that require it, there are optional outsourced cashiering and typing services, should you have limited internal resources due to staff absence. There's also web-based access to our complete practice management software including electronic legal forms and document management tools; all of which enable paper-free home working if your employees are unable to make it into the office too.

Of course, there will inevitably be some disruption while we transition to the home working model but we intend to keep this to an absolute minimum. Similarly, we have no visibility in terms of what's in store for us over this period and if matters change materially, I will revert to you. If there's anything we can do to support you further, please get in touch.

Please take care of yourselves in these unprecedented times.